The Royalty Free License to photos are bought from Wildlife Reference Photos. This allows Naomi to produce prints of her work without worrying about copyright infringements.
What medium do you use?
Naomi uses Faber Castell Polychromos colour pencils which are vibrant and rich in colour, on Daler Rowney pastel paper which is textured and comes in three shades of beige.
How do I pay you?
Bank transfer, PayPal or if you're local to Milton Keynes, you're more than welcome to visit Naomi's art studio to use her card reader. The online shop accepts PayPal and now debit and credit card payments!
How long does a commission take?
You can book your order in advance or give three weeks minimum to complete your commission. Naomi also takes photographs of the work in progress which is privately shared with you.
What photographs are best?
Taking the right photo is very important as it really helps to capture the character and detail of the subject. High resolution photos are recommended, preferably taken with a camera in good lighting. At the bottom of this page, you can find a few examples of great photos to draw from.
What if I'm not happy with my commission?
Naomi strives for perfection with every portrait however, if you're not satisfied with the artwork, you will be offered to have the subject drawn again or you will not have to pay the remaining balance.
POSTAGE & PACKAGING
How is my order packaged?
Each order is posted in a protective cellophane wrap, carefully packaged using cardboard and then placed within a hard-backed envelope to ensure it reaches you in perfect condition.
How much will shipping cost?
Shipping fees vary based on the quantity and size of the art or merchandise you've ordered. All orders are sent via 1st Class Royal Mail delivery within the UK.
How do I track my order?
Only orders sent outside of the UK are tracked however, if you would like to track your commission please get in touch for a quote.
Do you post internationally?
Yes Naomi ships to anywhere in the world, please visit the online shop for international shipping or for commissions, contact Naomi for a quote.
Can I cancel my order?
To cancel an order that has not yet been shipped from my online shop, please email Naomi and state the order details (date of order, the username/email address you used to order, item name, quantity, price).
How do I return my order?
Bespoke commissions are not returnable however, if it damaged during delivery please email or call Naomi as soon as you have received your portrait. To return an order, please visit my online shop.
Do you have another question?
Visit my Terms & Conditions page for more information or email Naomi at